Assignment 1: Self-Introduction Formal E-Mail

To: Brad Blackstone
From: Claudia Ng
Date: January 17, 2017
Subject: Self Introduction

Dear Brad,

Please allow me to take this opportunity to introduce myself. My name is Claudia Ng and I am currently a second-year undergraduate of bachelor's degree in hospitality business with a specialization in MICE industry at Singapore Institute of Technology (SIT). The purpose of this email is to introduce my educational and professional background, as well as sharing my communication strengths and weaknesses.

Prior to entering the university, I graduated from Ngee Ann Polytechnic with a Diploma in Hotel and Leisure Facilities Management where I acquired both operations and management skills of the hospitality industry. Subsequently, I interned at Singapore Exhibition Services as a conference assistant and it was an enriching six-month internship where I managed to learn different aspects of events. My most recent four months industry attachment under SIT was at Ramada and Days hotel as a front office associate. I gained valuable insights of different front office functions from the rotation among service centre, concierge and front desk within the front office department.

Being an active listener and someone who enjoys human interaction, I am able to interact with most people comfortably regardless of friends or strangers. As for my communication weakness, I tend to get nervous easily during presentations and this may result in stumbling over my words or increase the usage of filler words. Having identified my weakness, I tackle it by practicing several times before each presentation. Meanwhile, I am also working towards building up my presentation confidence.

I hope you have a better understanding of me from this brief self-introduction.

Thank you.

Yours Sincerely,
Claudia Ng
Email: Claudia.Ng_2015@SIT.SingaporeTech.edu.sg